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John Smith, Regional Manager, Business & Co
Gallery
FAQs shortcode
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What does IT consulting involve for Perth businesses?
Royal IT provides professional IT consulting in Perth focused on aligning technology with business growth. Our consulting services analyse your current infrastructure, workflows, cloud environment, cybersecurity posture, and operational bottlenecks to create a structured IT strategy.
Rather than reacting to issues, we help you plan proactively — with clear roadmaps covering infrastructure upgrades, cloud adoption, risk reduction, automation opportunities, and long-term technology investment planning.
How is IT consulting different from managed IT support?
IT support resolves daily technical issues. IT consulting focuses on strategic planning and long-term decision making.
Royal IT’s IT consulting services in Perth are designed for business owners and managers who need clarity around system upgrades, Microsoft 365 migrations, cybersecurity frameworks, infrastructure lifecycle planning, and cost optimisation. Consulting ensures your IT investments support measurable business outcomes — not just operational stability.
When should a business engage an IT consultant?
Perth businesses typically engage an IT consultant when they are:
• Scaling operations or hiring rapidly
• Planning an office move or infrastructure upgrade
• Migrating to Microsoft 365 or cloud platforms
• Experiencing workflow inefficiencies
• Preparing for compliance or security audits
If technology feels fragmented, outdated, or reactive, structured IT consulting is often the turning point.
Do you provide IT strategy and long-term technology roadmaps?
Yes. Royal IT develops structured 3–5 year IT roadmaps for Perth SMEs.
This includes infrastructure lifecycle planning, cloud migration strategies, cybersecurity improvements, disaster recovery alignment, automation initiatives, and predictable IT budgeting. Our approach ensures technology evolves alongside your business — rather than becoming a constraint.
Can IT consulting improve efficiency and reduce costs?
Effective IT consulting reduces unnecessary software spend, eliminates redundant systems, minimises downtime risk, and identifies automation opportunities that streamline daily operations.
Royal IT’s Perth-based IT consultants focus on commercially practical recommendations. Every strategic improvement is evaluated based on business impact, operational efficiency, and return on investment.
What are IT infrastructure solutions for businesses in Perth?
IT infrastructure solutions include the design, deployment, and upgrade of servers, networks, firewalls, switches, Wi-Fi systems, and business-critical hardware. Royal IT delivers structured infrastructure projects across Perth to ensure systems are scalable, secure, and aligned with operational growth.
Do you manage office IT relocations and upgrades?
Yes. Royal IT manages office moves, network upgrades, hardware refreshes, and cloud transitions across Perth. We provide structured project management to minimise downtime and avoid operational disruption.
How do you ensure infrastructure projects stay on time and budget?
All infrastructure solutions are scoped, documented, and delivered under defined project milestones. Clear planning reduces unexpected costs and delays.
Can you transition our servers to the cloud?
Yes. Royal IT assists Perth businesses in moving from on-premise servers to hybrid or full cloud infrastructure environments with structured migration plans.
Is infrastructure planning suitable for small to mid-sized businesses?
Absolutely. SMEs benefit from structured infrastructure planning to prevent bottlenecks, security risks, and expensive emergency upgrades.
Do you supply business-grade hardware in Perth?
Yes. Royal IT sources and supplies enterprise-grade hardware for Perth businesses, including desktops, laptops, servers, networking equipment, and peripherals.
Can you manage software licensing and renewals?
We provide structured software procurement and licensing management, ensuring compliance, cost control, and vendor coordination.
Why not just buy hardware from retail suppliers?
Retail purchases often lead to compatibility issues, unsupported configurations, and security gaps. Royal IT ensures equipment is fit-for-purpose and fully supported.
Do you help standardise devices across teams?
Yes. Standardising models, images, and baseline security reduces downtime, speeds onboarding, and makes support faster because devices behave consistently across the business. (It also lowers long-term cost versus ad-hoc purchasing.)
Can hardware procurement be bundled with managed IT services?
Yes. Royal IT recommends and sources business hardware — from cables and adapters through to servers and storage — using accounts with Australian vendors to match your needs and budget.
What does your Cyber Security service in Perth include?
Royal IT delivers cybersecurity services including audits, endpoint protection, MFA deployment, phishing protection, and staff awareness training.
Do you offer cyber security audits for Perth businesses?
Yes. Royal IT’s cyber security audit assesses infrastructure and software and reviews areas like email vulnerabilities, penetration risk, password management, data sensitivity, and training needs, then provides recommendations.
Can you reduce human error (phishing clicks) with staff training?
Yes. Royal IT provides staff training packages designed to address social engineering risk, using relatable scenarios and case-style learning so staff recognise threats before they become incidents.
Can you help meet compliance requirements?
Yes. We assist businesses in aligning with industry and insurance-driven security expectations.
How do we know what level of cyber security we actually need?
Start with what data you hold (client, payment, health, IP), where it lives (cloud/on-prem), and what downtime would cost you. From there, we map practical controls that match your real exposure instead of overspending on generic “enterprise” security.
What are “data security solutions” for Perth businesses?
Data security is about preventing loss, theft, or tampering and ensuring you can recover quickly after an incident (fire, flood, hardware failure, ransomware). Royal IT implements what you need — including retention policies, permission matrices, and email/data backups.
Do you help set retention policies and access permissions (least-privilege)?
Yes. We help define who should access what, and for how long data should be retained, then implement permissions and retention in a way that supports day-to-day workflows without exposing sensitive information.
Do you back up Microsoft 365 data (SharePoint/OneDrive/Exchange) as well?
Yes. If your business relies on Microsoft 365, backups and retention should be designed so you can restore data reliably when it matters (not just assume it’s recoverable). We align backup and recovery to your operations and risk.
How often should backups be tested?
Backups that aren’t tested are assumptions. A sensible plan includes routine restore testing (files and full systems) so recovery time and success rate are known, not guessed.
How do we start improving data security without slowing the business down?
Start with a data map: what you store, where it sits, who accesses it, and what “acceptable downtime” looks like. Then we implement priority controls first (permissions + backup + recovery capability) and expand from there.
What is network security for modern Perth businesses (cloud + remote work)?
Traditional “office-only” networks aren’t enough when users and services are in the cloud. Royal IT partners with security providers to implement proactive network security that protects your environment as it evolves.
Do you provide firewall, secure remote access, and VPN solutions?
Yes. Network security typically includes hardened firewalls, secure remote access, and VPN-style connectivity where appropriate, plus monitoring so threats are blocked early rather than discovered late.
Can network security help with compliance requirements?
Yes. If you have regulatory or insurer-driven requirements, network security controls and monitoring help demonstrate a responsible posture and reduce the likelihood of breaches and data loss.
What are common signs we need a network security upgrade?
Repeated account lockouts, suspicious email activity, slow or unstable connectivity, unmanaged remote access, and no visibility of what’s happening on the network are common triggers. A proactive assessment usually finds quick wins.
Why choose Royal IT for network security in Perth?
Royal IT focuses on proactive, personal support and will recommend solutions that suit your environment and budget, with the aim of preventing information theft and downtime rather than reacting after damage is done.
Can Royal IT migrate our business to Microsoft 365 / Office 365 in Perth?
Yes. Royal IT manages Office 365 migrations end-to-end so your team gets a smooth transition with minimal disruption, including email and collaboration setup.
Why do Perth businesses move to Office 365 for Business?
For a monthly subscription, teams get professional email, collaboration tools, secure access to company data from anywhere, and built-in security features that support modern work.
Do you support Teams, OneDrive, SharePoint, and device setup as part of the rollout?
Yes. A proper Microsoft 365 rollout isn’t just “email moved”; it includes making collaboration tools usable, configuring access, and supporting staff so the system is adopted properly.
How do you keep Office 365 secure (especially for phishing and account takeover)?
Security is implemented as part of the migration plan: access controls, stronger login protection (like MFA where appropriate), and configurations that reduce the chance of a single compromised account becoming a major incident.
How do we get a Microsoft 365 migration quote?
We’ll confirm user count, mailbox/data size, current email system, and any compliance needs. Then we propose a timeline and migration approach that keeps the business operating throughout.
What are cloud server solutions in Perth, and who are they for?
Cloud servers suit businesses that want scalable infrastructure without upfront hardware spend. Royal IT provides secure cloud servers hosted with a Perth Tier 3 data centre for a single monthly fee.
Do Royal IT cloud servers include backups and security?
Yes. Royal IT cloud servers include automatic backups and security appliances as standard, designed to keep data protected and recoverable.
Can we scale resources up or down as the business changes?
Yes. Cloud servers allow you to adjust storage and resources as required, so you’re not locked into buying hardware for “five years of growth” on day one.
Are cloud servers suitable for businesses that need Perth-based hosting?
Yes. If you prefer local hosting (latency, data residency, support), a Perth-based data centre option is a strong fit while still giving you cloud flexibility.
How do we decide between cloud servers vs keeping servers onsite?
It comes down to cost predictability, resilience, remote access needs, and how much downtime you can tolerate. We’ll compare options and recommend a path that meets your operational needs, not just a technical preference.
What are disaster recovery solutions for Perth businesses?
Disaster recovery is the plan and capability to restore systems and data quickly after an outage, cyber incident, hardware failure, or physical disaster. Royal IT uses redundant backups so data can be recovered and restored fast.
What’s the difference between backup and disaster recovery?
Backups are the data copies; disaster recovery is the tested process to restore services within a target timeframe. A good DR plan specifies what gets restored first and how long recovery should take.
Do you help define recovery targets (RTO/RPO) for critical systems?
Yes. We identify which systems are mission-critical, define acceptable downtime and data loss, then build recovery steps around those targets so expectations are clear before an incident occurs.
How do we protect backups from ransomware?
A resilient DR approach uses secure, redundant backups and recovery procedures that are designed to remain usable even during cyber incidents. The key is designing for recovery, not just storage.
How do we get started with disaster recovery planning in Perth?
Start with a short assessment of what you run (servers, cloud apps, Microsoft 365), what downtime costs per hour, and what data is irreplaceable. Then we design a DR plan and backup strategy that’s clear, documented, and testable.
What does Royal IT’s IT Support service include?
Royal IT provides structured IT support in Perth for small to mid-sized businesses. Our service includes helpdesk support, remote troubleshooting, onsite IT support, proactive system monitoring, patch management, user onboarding, and infrastructure support.
We operate under defined Service Level Agreements (SLAs) aligned with ITIL best practices, ensuring every support request is prioritised, tracked, and resolved efficiently. The goal is simple: minimise downtime and keep your team productive.
Do you provide both remote and onsite IT support in Perth?
Yes. Royal IT delivers fast remote IT support across Perth for immediate issue resolution, while also providing on-site IT services when physical intervention is required.
Most issues are resolved remotely to reduce disruption, but our Perth-based team can attend your office when infrastructure, hardware, or network issues require hands-on support.
How quickly do you respond to support requests?
Response times are governed by structured SLAs based on the priority and impact of the issue.
Critical business-impacting incidents are escalated immediately, while standard requests are handled according to predefined response benchmarks. This structured model ensures urgent issues are resolved quickly without neglecting lower-priority tasks.
If you are searching for fast, reliable IT support in Perth, response accountability is built into our service model.
Can you support businesses without an internal IT team?
Absolutely. Many Perth businesses engage Royal IT as their fully outsourced IT department.
We manage helpdesk support, cybersecurity basics, infrastructure maintenance, vendor coordination, Microsoft 365 management, monitoring, and strategic guidance. This allows businesses without internal IT staff — or with overloaded IT teams — to operate with enterprise-level structure and reliability.
How is Royal IT different from break-fix IT providers?
Traditional break-fix IT providers react only after something fails. Royal IT uses a proactive IT support model.
We continuously monitor systems, apply patches, maintain documentation, and manage risks before they become operational problems. This reduces recurring issues, prevents surprise outages, and provides predictable IT management rather than unpredictable emergency costs.
For Perth businesses looking for long-term stability instead of reactive fixes, this structured approach makes a measurable difference.
Royal IT provides professional IT consulting in Perth focused on aligning technology with business growth. Our consulting services analyse your current infrastructure, workflows, cloud environment, cybersecurity posture, and operational bottlenecks to create a structured IT strategy.
Rather than reacting to issues, we help you plan proactively — with clear roadmaps covering infrastructure upgrades, cloud adoption, risk reduction, automation opportunities, and long-term technology investment planning.
IT support resolves daily technical issues. IT consulting focuses on strategic planning and long-term decision making.
Royal IT’s IT consulting services in Perth are designed for business owners and managers who need clarity around system upgrades, Microsoft 365 migrations, cybersecurity frameworks, infrastructure lifecycle planning, and cost optimisation. Consulting ensures your IT investments support measurable business outcomes — not just operational stability.
Perth businesses typically engage an IT consultant when they are:
• Scaling operations or hiring rapidly
• Planning an office move or infrastructure upgrade
• Migrating to Microsoft 365 or cloud platforms
• Experiencing workflow inefficiencies
• Preparing for compliance or security audits
If technology feels fragmented, outdated, or reactive, structured IT consulting is often the turning point.
Yes. Royal IT develops structured 3–5 year IT roadmaps for Perth SMEs.
This includes infrastructure lifecycle planning, cloud migration strategies, cybersecurity improvements, disaster recovery alignment, automation initiatives, and predictable IT budgeting. Our approach ensures technology evolves alongside your business — rather than becoming a constraint.
Effective IT consulting reduces unnecessary software spend, eliminates redundant systems, minimises downtime risk, and identifies automation opportunities that streamline daily operations.
Royal IT’s Perth-based IT consultants focus on commercially practical recommendations. Every strategic improvement is evaluated based on business impact, operational efficiency, and return on investment.
IT infrastructure solutions include the design, deployment, and upgrade of servers, networks, firewalls, switches, Wi-Fi systems, and business-critical hardware. Royal IT delivers structured infrastructure projects across Perth to ensure systems are scalable, secure, and aligned with operational growth.
Yes. Royal IT manages office moves, network upgrades, hardware refreshes, and cloud transitions across Perth. We provide structured project management to minimise downtime and avoid operational disruption.
All infrastructure solutions are scoped, documented, and delivered under defined project milestones. Clear planning reduces unexpected costs and delays.
Yes. Royal IT assists Perth businesses in moving from on-premise servers to hybrid or full cloud infrastructure environments with structured migration plans.
Absolutely. SMEs benefit from structured infrastructure planning to prevent bottlenecks, security risks, and expensive emergency upgrades.
Yes. Royal IT sources and supplies enterprise-grade hardware for Perth businesses, including desktops, laptops, servers, networking equipment, and peripherals.
We provide structured software procurement and licensing management, ensuring compliance, cost control, and vendor coordination.
Retail purchases often lead to compatibility issues, unsupported configurations, and security gaps. Royal IT ensures equipment is fit-for-purpose and fully supported.
Yes. Standardising models, images, and baseline security reduces downtime, speeds onboarding, and makes support faster because devices behave consistently across the business. (It also lowers long-term cost versus ad-hoc purchasing.)
Yes. Royal IT recommends and sources business hardware — from cables and adapters through to servers and storage — using accounts with Australian vendors to match your needs and budget.
Royal IT delivers cybersecurity services including audits, endpoint protection, MFA deployment, phishing protection, and staff awareness training.
Yes. Royal IT’s cyber security audit assesses infrastructure and software and reviews areas like email vulnerabilities, penetration risk, password management, data sensitivity, and training needs, then provides recommendations.
Yes. Royal IT provides staff training packages designed to address social engineering risk, using relatable scenarios and case-style learning so staff recognise threats before they become incidents.
Yes. We assist businesses in aligning with industry and insurance-driven security expectations.
Start with what data you hold (client, payment, health, IP), where it lives (cloud/on-prem), and what downtime would cost you. From there, we map practical controls that match your real exposure instead of overspending on generic “enterprise” security.
Data security is about preventing loss, theft, or tampering and ensuring you can recover quickly after an incident (fire, flood, hardware failure, ransomware). Royal IT implements what you need — including retention policies, permission matrices, and email/data backups.
Yes. We help define who should access what, and for how long data should be retained, then implement permissions and retention in a way that supports day-to-day workflows without exposing sensitive information.
Yes. If your business relies on Microsoft 365, backups and retention should be designed so you can restore data reliably when it matters (not just assume it’s recoverable). We align backup and recovery to your operations and risk.
Backups that aren’t tested are assumptions. A sensible plan includes routine restore testing (files and full systems) so recovery time and success rate are known, not guessed.
Start with a data map: what you store, where it sits, who accesses it, and what “acceptable downtime” looks like. Then we implement priority controls first (permissions + backup + recovery capability) and expand from there.
Traditional “office-only” networks aren’t enough when users and services are in the cloud. Royal IT partners with security providers to implement proactive network security that protects your environment as it evolves.
Yes. Network security typically includes hardened firewalls, secure remote access, and VPN-style connectivity where appropriate, plus monitoring so threats are blocked early rather than discovered late.
Yes. If you have regulatory or insurer-driven requirements, network security controls and monitoring help demonstrate a responsible posture and reduce the likelihood of breaches and data loss.
Repeated account lockouts, suspicious email activity, slow or unstable connectivity, unmanaged remote access, and no visibility of what’s happening on the network are common triggers. A proactive assessment usually finds quick wins.
Royal IT focuses on proactive, personal support and will recommend solutions that suit your environment and budget, with the aim of preventing information theft and downtime rather than reacting after damage is done.
Yes. Royal IT manages Office 365 migrations end-to-end so your team gets a smooth transition with minimal disruption, including email and collaboration setup.
For a monthly subscription, teams get professional email, collaboration tools, secure access to company data from anywhere, and built-in security features that support modern work.
Yes. A proper Microsoft 365 rollout isn’t just “email moved”; it includes making collaboration tools usable, configuring access, and supporting staff so the system is adopted properly.
Security is implemented as part of the migration plan: access controls, stronger login protection (like MFA where appropriate), and configurations that reduce the chance of a single compromised account becoming a major incident.
We’ll confirm user count, mailbox/data size, current email system, and any compliance needs. Then we propose a timeline and migration approach that keeps the business operating throughout.
Cloud servers suit businesses that want scalable infrastructure without upfront hardware spend. Royal IT provides secure cloud servers hosted with a Perth Tier 3 data centre for a single monthly fee.
Yes. Royal IT cloud servers include automatic backups and security appliances as standard, designed to keep data protected and recoverable.
Yes. Cloud servers allow you to adjust storage and resources as required, so you’re not locked into buying hardware for “five years of growth” on day one.
Yes. If you prefer local hosting (latency, data residency, support), a Perth-based data centre option is a strong fit while still giving you cloud flexibility.
It comes down to cost predictability, resilience, remote access needs, and how much downtime you can tolerate. We’ll compare options and recommend a path that meets your operational needs, not just a technical preference.
Disaster recovery is the plan and capability to restore systems and data quickly after an outage, cyber incident, hardware failure, or physical disaster. Royal IT uses redundant backups so data can be recovered and restored fast.
Backups are the data copies; disaster recovery is the tested process to restore services within a target timeframe. A good DR plan specifies what gets restored first and how long recovery should take.
Yes. We identify which systems are mission-critical, define acceptable downtime and data loss, then build recovery steps around those targets so expectations are clear before an incident occurs.
A resilient DR approach uses secure, redundant backups and recovery procedures that are designed to remain usable even during cyber incidents. The key is designing for recovery, not just storage.
Start with a short assessment of what you run (servers, cloud apps, Microsoft 365), what downtime costs per hour, and what data is irreplaceable. Then we design a DR plan and backup strategy that’s clear, documented, and testable.
Royal IT provides structured IT support in Perth for small to mid-sized businesses. Our service includes helpdesk support, remote troubleshooting, onsite IT support, proactive system monitoring, patch management, user onboarding, and infrastructure support.
We operate under defined Service Level Agreements (SLAs) aligned with ITIL best practices, ensuring every support request is prioritised, tracked, and resolved efficiently. The goal is simple: minimise downtime and keep your team productive.
Yes. Royal IT delivers fast remote IT support across Perth for immediate issue resolution, while also providing on-site IT services when physical intervention is required.
Most issues are resolved remotely to reduce disruption, but our Perth-based team can attend your office when infrastructure, hardware, or network issues require hands-on support.
Response times are governed by structured SLAs based on the priority and impact of the issue.
Critical business-impacting incidents are escalated immediately, while standard requests are handled according to predefined response benchmarks. This structured model ensures urgent issues are resolved quickly without neglecting lower-priority tasks.
If you are searching for fast, reliable IT support in Perth, response accountability is built into our service model.
Absolutely. Many Perth businesses engage Royal IT as their fully outsourced IT department.
We manage helpdesk support, cybersecurity basics, infrastructure maintenance, vendor coordination, Microsoft 365 management, monitoring, and strategic guidance. This allows businesses without internal IT staff — or with overloaded IT teams — to operate with enterprise-level structure and reliability.
Traditional break-fix IT providers react only after something fails. Royal IT uses a proactive IT support model.
We continuously monitor systems, apply patches, maintain documentation, and manage risks before they become operational problems. This reduces recurring issues, prevents surprise outages, and provides predictable IT management rather than unpredictable emergency costs.
For Perth businesses looking for long-term stability instead of reactive fixes, this structured approach makes a measurable difference.
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